Terms of Service

Last updated: 28 November 2025

1. Service Provider

This service is provided by PassKey Technologies Limited (“we,” “us,” or “our”), a private third-party company. We are not affiliated with, endorsed by, or part of the Government of Somalia or the official eTAS portal (etas.gov.so).

We offer paid assistance to help you prepare and submit your Somalia eTAS application through the only official portal: etas.gov.so.

2. Service Fee

Our total fee is £64 (all-inclusive), which covers:

• The official government eTAS fee (forwarded 100% to etas.gov.so)
• Our application assistance and submission service fee

3. Refund Policy

• Full refund of our service fee if we are unable to submit your application.
• The government fee is non-refundable once it has been submitted to etas.gov.so.
• Approved refunds will be processed within 3–5 business days.

4. No Guarantee of Approval

We do NOT guarantee visa approval. All decisions are made solely by the Government of Somalia through the official eTAS system.

5. Your Responsibilities

You agree to:

• Provide accurate, complete, and truthful information.
• Upload valid and legible supporting documents.
• Review your application before submission.

We are not liable for application rejections, delays, or entry denials resulting from errors, omissions, or false information provided by you.

6. Cooling-Off Period & Cancellation Rights

By proceeding with payment, you request immediate performance of our service. Once your application is submitted to etas.gov.so, you waive your 14-day statutory right to cancel under UK consumer law.

7. Data Protection

Your personal data is handled in accordance with our Privacy Policy, which complies with UK GDPR and the Data Protection Act 2018.

8. Limitation of Liability

Our total liability for any claim arising from the use of our services is limited to the amount you paid us (£64). We are not liable for:

• Visa refusals or entry denials by Somali authorities
• Travel disruptions, financial losses, or consequential damages
• Changes in government policy or processing delays

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted here with an updated “Last updated” date. Continued use of our Services constitutes acceptance.

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