Privacy Policy

Last updated: 28 November 2025

This Privacy Policy explains how eVisa Somalia, operated by PassKey Technologies Limited (“we,” “us,” or “our”), collects, uses, and protects your personal information when you use our website www.evisasomali.com and related visa assistance services (“Services”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Data Controller

PassKey Technologies Limited (Company No. 16877709)
Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: support@evisasomali.com

We are an independent private consultancy and are not affiliated with the Government of Somalia or any of its departments.

2. Information We Collect

To provide our visa assistance service, we collect the following information:

  • Personal Identifiers: Full Name, Date of Birth, Nationality
  • Passport Details: Passport Number, Country, Issue & Expiry Date
  • Special Category Data: Your Passport Photo / Scan
  • Contact Information: Email Address, Phone Number
  • Technical Data: IP address, browser type (collected automatically)

3. How We Use Your Data (Lawful Basis)

We process your data under the following lawful bases under UK GDPR:

  • Contract Performance (UK GDPR Article 6(1)(b)): We process your primary data to fulfil our service—preparing and submitting your application to the official etas.gov.so portal.
  • Substantial Public Interest (UK GDPR Article 9(2)(g) & DPA 2018): We process your passport photo (special category data) as necessary for assisting with an official government immigration process.

4. Who We Share Your Data With

We share your data only with these third parties, strictly as necessary:

  • The Government of Somalia (etas.gov.so): Your application data is shared to process your official eVisa.
  • Stripe Payments Europe, Ltd ("Stripe"): We share transaction data to process your payment. Stripe's privacy policy applies to their processing.

We do not sell, trade, or rent your personal data to third parties.

5. Data Retention

We retain your data only as long as necessary to provide our service and comply with legal obligations:

  • Passport Images & Application Documents: Permanently deleted within 7 days of your application being completed (submitted to etas.gov.so).
  • Basic Transaction Records (Name, Email, Date, Amount): Retained for 7 years as required by UK tax law.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erasure (“be forgotten”) in certain circumstances.
  • Restrict or object to our processing of your data.

To exercise these rights, please contact us at: support@evisasomali.com

7. How to Complain

If you have concerns about our use of your personal data, you may lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk

8. Cookies & Tracking

We use essential cookies to ensure website functionality. We do not use non-essential tracking or analytics cookies without your consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date. Continued use of our Services after changes constitutes acceptance of the revised policy.

Contact Us:
Email: support@evisasomali.com
WhatsApp: +971 56 848 1700
Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom